FAQs


  • Where is the store based?

    Los Angeles, CA

  • How long will it take to receive my order?

    Shipment of products are within 15 BUSINESS DAYS upon placing your order.

    FOR INTERNATIONAL SHIPPING:
 International shipping is done through USPS. There is no guarantee on how long it will take for you to receive your order. The approximate delivery time is usually 1-2 weeks. Additional fees regarding delivery and shipments in your respective countries will not be taken care of by LA With Love. Any preferences regarding shipment and tracking should be addressed before placing your order. 

Orders will be shipped once payments have been cleared.

  • Why is my order taking so long?

    Please note that all items are handmade to order for each customer. We ask that you give us APPROXIMATELY 15-20 business days to process, cut, sew, wrap, and post your order for you. Each item is personally handmade for you so please bear with us.

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  • What shipping service do you use?

    All US orders are sent via USPS. All international orders are sent via USPS First-Class International.

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  • How do I care for my LA With Love piece?

    We recommend hand-washing all our pieces using cold water and mild soap and lay flat to dry.

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  • Can I cancel my order?

    We have a grace period of 2 days upon placing an order that we can easily cancel your order for you. Beyond that, orders placed can no longer be cancelled under any circumstance.

 

  • What is this store's return and exchange policy?

    LA With Love will not be accepting refunds of exchanges under any circumstances due to sanitary reasons. On occasions that you receive a faulty product (ripped seam, holes, tears), please contact us WITHIN 3 DAYS, or your order will no longer be considered for a replacement.

  • Do you accept orders placed outside of the US?

    We sure do!